Sharon Rhode, Maintenance Rhode : Aarrowcast, Inc.
“I just want to send out a great big shout out to Ben. He always puts our fleet first and is very knowledgeable of his job and what our needs are. As the Maintenance Manager of the Aarrowcast fleet, please know that I feel we are very lucky to have Ben in charge of our forklifts.”
Aim Transfer & Storage, Inc.
Michael Winkler, Warehouse Manager : Aim Transfer & Storage Inc.
“Wisconsin Lift Truck has provided superb customer service and equipment to our business. The service level and knowledge provided over the years by our sales representative Tom Stephens is greatly valued. Based on all of the years working with Wisconsin Lift Truck, we as a company would highly recommend them as a vendor. The quality and service levels provided by WLT are rare these days and something we strive for when selecting vendors for our operations. Thank you again Wisconsin Lift Truck staff for building a strong partnership with us at Aim. We look forward to working with WLT for all future needs.”
Walter USA, LLC
Nick Weber, Maintenance Engineer : Walter USA, LLC
“I’m very impressed with the team sent to relocate our Hanel automated storage system. They are all very professional, safe, and careful with the equipment. They are working diligently, and as a mechanic myself I can see they really know what they are doing. I’m glad I chose Wisconsin Lift Truck for this project. Your team represents your company well!”
Putzmeister America, Inc.
Christopher Wells, Material Control Manager : Putzmeister America, Inc.
“We have been using Wisconsin Lift Truck for over 18 years as our material handling provider. The Fleet Services management service has helped us manage our costs, wide variety of material handling equipment and maintenance. We are able to see the usage, cost to operate, and when to rotate or replace units. The ability to know our planned maintenance cost of service upfront is a great asset for budget planning.
Their service technicians work with our material handlers and supervisors to keep the equipment in service and work with us to have equipment available when servicing units. They also have helped improve the equipment with accessories we may not have had on our original purchase.
We have also utilized their operator training programs and train-the-trainer programs for OSHA requirements.
I recommend their services and staff based on my experience with them for over 26 years.”
Cardinal FG Company
David Cunningham, Materials Manager : Cardinal FG Company
“It’s nice to have one company to source all of your needs. We recently expanded to a new warehouse and with two phone calls I had everything we needed. Our Wisconsin Lift Truck service technician is like an employee. When I have a question, I know I’m getting straight info and that the job will get done. Wisconsin Lift Truck is a great organization to work with.”
Caterpillar Global Mining
Michael Lussier, Supply Chain Planning Manager : Caterpillar Global Mining
“I would like to thank Wisconsin Lift Truck / Fleet Services for the many years of truly dependable service. Whether the work involved routine truck maintenance, or a more comprehensive Fleet Management Program, I could always count on receiving timely and effective support throughout the process.”
Chippewa Sand Company
Jessica Schwarzenberger, Logistics Customer Service : Chippewa Sand Company
“Wisconsin Lift Truck sells a great product! We recently acquired a Titan railcar mover and are truly satisfied with the machine and the service we have received. Everyone within the company is extremely helpful and willing to get you an answer to any questions or concerns you may have. Jeff Cuchna and Mark DeCleene have gone above and beyond to help Chippewa Sand Company with all of their needs. Great training was provided along with continued customer care. Mark and Jeff are great guys who stand behind a great company. Wisconsin Lift Truck continues to provide excellent customer service and a great quality machine.”
Dufeck Wood Products Mfg.
Jodi Weier, General Manager : Dufeck Wood Products Mfg.
I would like to take a moment to express how pleased we are with Wisconsin Lift Truck. Jerry Gillis is our Field Service Technician and is very appreciated here at Dufeck Manufacturing. His ability to solve our issues on his feet, keep our fleet of tow trucks running through the amount of hours we put them through is a testament to his extraordinary abilities as a top notch Technician. Without his service level there would have been many times where we would have been severely damaged in our ability to service our customer’s needs.
Brian Boettcher your Shop Manager, is our inside connection and he takes over when the tow trucks need to go into the shop. His communication level to keep us appraised of what is going on is key and very appreciated. His drive to get us back our machines as soon as possible to keep us running is an ease on our minds. I know when a machine goes in that Brian is going to get it fixed and back as soon as possible while ensuring any other details that may be needed are brought to our attention. Ensuring potential crises will be averted so it doesn’t end up back in the shop in a week causing delays for us.
These two men are, in our estimation, deserving of recognition for their efforts in keeping Dufeck Mfg. Co. “lifting” towards success.
Gaco Western LLC
Michael Tubbs, Warehouse Manager : Gaco Western LLC
“We had a glitch with the watering system on one of our forklifts recently. Shawn, the Wisconsin Lift Truck technician that services the machine gave us outstanding customer service. He thought quickly on his feet, came up with a solution to minimize the down time of the truck and was incredibly friendly and professional. He represented Wisconsin Lift Truck very well and gave us legendary customer service.”
Generac Power Systems
Tim Hearden, Vice President of Operations : Generac Power Systems
“Wisconsin Lift Truck’s coordination of the pallet rack system in our new distribution center was a very successful experience for us. With Steel King, they represent a quality product and offered competitive pricing. Our industrial engineer appreciated the product and application knowledge Wisconsin Lift Truck’s engineer had of the fishbone aisle warehouse design and pallet racking. She offered valuable layout suggestions, which we implemented. We have an on-going relationship with Wisconsin Lift Truck, and the outcome of this project showed us once again that they deliver the results we expect.”
Hansen Refrigeration Machinery Co. Inc.
J.R. Julka : Hansen Refrigeration Machinery Co. Inc.
“Thank you for your outstanding assistance with rental forklifts. Units are delivered and picked up right on schedule. The whole rental process could not be more convenient.”
Dave Maletto : Maletto Packaging
“Wisconsin Lift Truck specialist knew exactly what we needed. They came back with drawings, we made one revision, and when the system arrived, everything worked perfectly.”
Meyer Aluminum Blanks, Inc.
Kevin Verstegen, Production Manager : Meyer Aluminum Blanks, Inc.
“Wisconsin Lift Truck has always provided excellent customer service to our company. Their sales staff is very knowledgeable about a wide variety of products and gets us the answers we need to make the right equipment decisions. Based on my experience, I would highly recommend them as a vendor.”
Miller, McGinn & Clark S.C.
John P. Miller, President : Miller, McGinn & Clark S.C.
“Otto, Jerry, Steve and the whole staff at Wisconsin Lift Truck are to be congratulated on the outstanding job that the organization has done in the last 50 years, building the biggest and best material handling sales and service organization in the state of Wisconsin.”
Northland Cold Storage
Dave Pokel, General Manager : Northland Cold Storage
“We have found that Wisconsin Lift Truck works hard to find the right solution. Where other companies just want the order, Wisconsin Lift Truck makes an effort to really understand the challenge and works with us to find the right solution. They are more likely to show us what other options might solve our problem.”
Patrick Cudahy Inc.
Susan M. Harris : Patrick Cudahy Inc.
“We depend on Wisconsin Lift Truck’s input before, during and after the sale. We value a sound working relationship that promotes quality, control, and a win-win situation for everyone.”
Dave Farnsworth, Warehouse Supervisor : Swing-N-Slide
“The service Wisconsin Lift Truck delivers is impeccable. I have a direct line to our service rep and am really happy with the response. Whenever I’m looking for a new lift of something out of the ordinary, I call our sales rep and in a day or two I have the answer.”
Universal Forest Products
Roger Purkapile, Maintenance Manager : Universal Forest Products
“Over the years, we’ve worked out a good relationship with Wisconsin Lift Truck Corp. They’ve dedicated one service technician to us. The response time is great. It’s kind of nice when I say “jump” and someone answers “how high?” In sales, service, parts, everything they do is excellent. If I have a complaint, there’s no beating around the bush. They give me an answer. They want to make sure we’re taken care of.”
Weather Shield Mfg., Inc.
Robert O. Gibbons, Director of Purchasing : Weather Shield Mfg., Inc.
“We’ve been using Wisconsin Lift Truck for a number of years as our provider of forklift trucks under a lease program with maintenance contract. This program has allowed us to reduce the number of lifts across seven facilities by nearly 30% as well as provide the proper equipment for the intended use. Having a program where proper maintenance is done on the lifts as well as the batteries and charging systems has allowed us to reduce our operating costs significantly. Their staff is extremely knowledgeable on equipment and handling procedures. We would highly recommend their services based on our very positive experiences.”